What Is Snagging? A Complete Guide for New Build Homeowners

## What is snagging? Snagging is the process of identifying and documenting defects, issues, or unfinished work in a newly built property. These defects — known as "snags" — can range from minor cosmetic issues like paint marks and scuffed skirting boards to more significant problems like plumbing leaks or structural cracks. ## When should you snag your new build? Ideally, you should conduct a snagging inspection before legal completion — during the pre-completion inspection that your developer should offer. However, many buyers also conduct a thorough inspection after moving in, as some issues only become apparent once the property is being lived in. ## What to look for during a snagging inspection ### External - Roof tiles properly aligned and secured - Guttering and downpipes correctly fitted - External walls free from cracks or damage - Driveway and paths level and properly finished - Garden boundaries, fences, and gates in good condition ### Internal - Walls and ceilings smooth, properly plastered, and painted - Doors opening and closing properly, with no sticking - Windows sealed correctly with no gaps or drafts - Skirting boards and architraves properly fitted - Kitchen units aligned, doors closing properly - Bathroom fixtures secure and leak-free - Electrical sockets and switches working correctly ## How to manage your snagging list The most effective way to manage a snagging list is to use a dedicated defect tracking tool like Defectly. For each snag, you should record a clear description, photographs showing the issue, the location within the property, and the category of defect. A structured approach ensures nothing gets forgotten and gives you a clear record to share with your developer for resolution. ## Your rights as a new build buyer Under the Consumer Code for Home Builders, developers are required to have a complaints and disputes resolution process. Most new builds also come with a structural warranty (typically from NHBC, LABC, or Premier Guarantee) that covers major defects for up to 10 years. The developer is typically responsible for resolving snagging defects within the first two years — their "builder warranty" period. ## Getting help If you are moving into a new build, consider using Defectly to create a professional snagging list that you can share with your developer. Every defect is tracked with photos, status updates, and a complete audit trail.