Report property issues clearly and get them fixed faster
Stop sending texts into the void. Defectly gives you a proper way to report defects to your landlord or property manager — with photos, status updates, and a clear record of every issue.
Why tenants use Defectly
Report From Your Phone
See a problem? Open Defectly, take a photo, describe the issue, and submit. Your landlord or property manager is notified immediately.
Track Your Reports
See the status of every issue you have reported. Know when it has been acknowledged, when a contractor has been assigned, and when it is fixed.
Photo Evidence
Attach photos to every report. Clear visual evidence helps your landlord understand the issue and speeds up the repair process.
Stay Informed
Get notifications when your defect status changes. No more wondering if your landlord even received your message.
Written Record
Every report, comment, and status change is logged. If you ever need to prove you reported an issue, the evidence is there.
Rate the Repair
After a contractor completes work at your property, share your experience. Help other tenants find reliable trades.
A better way to report property issues
The usual experience
- Send a text or email to your landlord and hope for a response
- No way to know if your report was received or acted on
- Repairs take weeks with no updates or communication
- No record of what you reported or when
- Disagreements about what was promised
With Defectly
- Submit a structured report with photos and a clear description
- Instant notification to your landlord or property manager
- Real-time status updates as the issue progresses
- Full timeline of every report, comment, and action
- Clear written record that both parties can reference
Stop chasing your landlord for repairs
Report issues properly and track them to resolution. Free to use.