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For Landlords

Manage maintenance across your portfolio without the chaos

Whether you own one rental property or fifty, Defectly helps you handle tenant repair requests, coordinate contractors, and maintain a clear record of every defect - without drowning in messages.

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Free for one property Tenant self-service reporting Quote multiple contractors
Manage maintenance across your portfolio without the chaos

Built for the way landlords work

Portfolio Overview

See all your properties, active defects, and pending work in one dashboard. Know exactly what needs your attention across your entire portfolio.

Tenant Reporting

Give tenants a proper channel to report defects. Structured reports with photos replace vague texts and midnight phone calls.

Contractor Management

Find contractors by trade and location, assign work directly, or request competitive quotes. Track every assignment from start to finish.

Quote Comparison

Request quotes from multiple contractors for the same defect. Compare prices, timelines, and ratings before committing.

Verification Workflow

Contractors submit completed work with photos. You review and verify before the defect is marked resolved. No assumptions.

Analytics

Understand defect trends, average resolution times, and contractor performance across your portfolio. Make data-driven decisions.

Save Time

Stop managing repairs through your inbox

The average landlord spends hours each week coordinating repairs via text, email, and phone. Defectly replaces that scattered communication with a structured system that keeps everyone informed automatically.

  • Tenants report defects directly - no phone calls needed
  • Automated notifications when defects are reported, assigned, or completed
  • Built-in messaging with contractors replaces email chains
  • Dashboard shows what needs attention right now
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JM
J. Mitchell & Sons
Plumbing · Manchester
4.9
RB
Robertson Builders
General · Leeds
4.7
AE
Anderson Electrical
Electrician · Birmingham
5.0
Pricing for Landlords

Your first property is free. Every one after that is £3.50 a month.

One price per property, whether you own two or two hundred. No plan tiers and no feature you have to upgrade to reach.

Free

One property, no card required.

Free

£0 no card to sign up

  • One property
  • Unlimited defects
  • 200 MB of photo storage
  • Up to 3 quotes per defect
  • Up to 2 team members
  • Contractor directory
  • Full status history
  • iOS and Android apps
Get started free
Most Popular

Per property

Everything Defectly does, on every property in your portfolio.

Your first property is free

then £3.50 per extra property, per month, or £34.86 a year

VAT included. £3.50 is what leaves your account, not £3.50 plus twenty per cent at checkout.

  • Two properties £3.50 a month
  • Five properties £14 a month
  • Twenty properties £66.50 a month
  • Unlimited properties
  • Everything in Free
  • PDF evidence packs
  • Awaab's Law compliance timeline
  • Warranty alerts
  • Portfolio analytics
  • Unlimited quotes
  • Unlimited photo and document storage
  • Up to 5 team members
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Add or remove properties whenever you like. Cancel any time.

Custom

For portfolios that need their own contract.

By quote priced on your portfolio

  • Single sign-on
  • White-label branding
  • Your own domain
  • Bespoke terms
Talk to us See full pricing
Landlord FAQs

Property maintenance, answered

What is property maintenance management software?
Property maintenance management software is a tool for landlords and property managers to receive tenant repair requests, assign work to contractors, track resolution and keep an audit trail. Defectly is specifically designed for UK private and accidental landlords managing 1 to 50+ properties.
How does Defectly help me coordinate contractors?
You can find contractors by trade and location through the directory, or invite your existing trades. Assign defects with deadlines, request competitive quotes, and review completed work - all from a single defect record. No more phone tag.
Can multiple tenants on the same property report defects?
Yes. Add each tenant as a team member on the property, and they can submit reports, attach photos and see status updates. You stay in control of contractor assignments and verification.
Do tenants need to install anything?
Not unless they want to. Defectly runs in any modern web browser on phone, tablet or desktop, so tenants can create a free account, be linked to your property and submit reports immediately. Native iOS and Android apps are also available if they prefer one, and tenant accounts are always free.
How does Defectly help with section 21 disputes or housing ombudsman complaints?
Every report, contractor assignment and completion photo is timestamped and immutable. If a tenant raises a complaint with the housing ombudsman, you have a documented record showing when each defect was reported and how quickly it was actioned.
Can I export defect history for accounting or end-of-tenancy?
Yes. Any paid property includes PDF evidence packs covering its full defect history, useful for end-of-tenancy reports, insurance claims, disrepair defence or your annual property review. Your first property is free, so paying only starts at your second.
Does Defectly integrate with my existing property management tools?
Defectly is designed to be a focused defect-management layer that complements (rather than replaces) general property management platforms. Custom integrations, single sign-on and your own domain are available on a custom contract.

Still have questions?

See full FAQ

Your tenants will thank you

Better defect management means happier tenants, fewer disputes, and less time spent chasing repairs.

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