Streamline snagging, handover, and aftercare
New build defects are inevitable. How you handle them defines your reputation. Defectly gives developers a structured system for snagging lists, defect resolution, and aftercare — so every buyer has a clear, positive experience.
Why developers choose Defectly
Snagging Management
Manage post-completion snagging lists in one place. Every defect categorised, photographed, and tracked from report to resolution.
Handover Documentation
Create a clear defect record for each unit. Buyers see exactly what has been reported, what is being fixed, and what has been resolved.
Contractor Coordination
Assign subcontractors to specific defects. Track who is responsible for what and ensure every trade completes their work.
Development Overview
See defect volumes, resolution rates, and outstanding issues across an entire development. Identify patterns and problem areas early.
Quality Assurance
Photo evidence at every stage proves defects were properly addressed. Build a defensible record of your aftercare commitment.
Warranty Tracking
Track defects within warranty periods. Know exactly what falls within builder responsibility and manage warranty claims efficiently.
Turn aftercare from a burden into a strength
Poor aftercare damages reputations and leads to costly disputes. Defectly helps developers demonstrate genuine commitment to quality by providing buyers with a transparent, professional defect resolution experience.
- Professional snagging process that buyers appreciate
- Clear accountability for subcontractor defect resolution
- Photographic evidence at every stage of the process
- Demonstrable commitment to quality and aftercare
Defect management at scale
Better aftercare starts here
Give your buyers the snagging experience they deserve. Protect your reputation with structured defect management.