One platform for every property defect
Defectly brings together defect reporting, contractor coordination, and resolution tracking into a single, intuitive platform. Designed for clarity, built for scale.
Report and track every defect
Create detailed defect reports with photos, categories, and descriptions. Every defect gets a unique reference number and a full timeline — from the moment it is reported to the day it is resolved.
- Unique reference numbers for every defect
- Photo attachments at every stage
- Categorised by defect type for easy filtering
- Full audit trail of all updates and changes
- Status tracking from open to resolved
Find, assign, and manage contractors
Search a directory of contractors by trade, location, and customer rating. View their accreditations, read verified reviews, and assign work or request quotes — all without leaving the platform.
- Search by trade, location, and rating
- Verified accreditations and qualifications
- Direct assignment or quote requests
- Built-in messaging with contractors
- Reviews and ratings from real customers
Keep everyone on the same page
Defectly connects property owners, tenants, landlords, contractors, and management teams in one shared workspace. Comments, notifications, and status updates flow automatically — no more chasing people for answers.
- Real-time notifications for all parties
- Comment threads on every defect
- Assignment messaging between managers and contractors
- Team member invitations and role-based access
- Email notifications for key events
Built for the way property works
Every feature in Defectly is designed to solve real problems that property professionals face every day.
Portfolio Management
Manage one property or hundreds. Organise properties into sites, track defects across your entire portfolio, and maintain a clear overview.
Analytics & Insights
Understand defect trends, contractor performance, and resolution times. Data-driven insights to improve your property management.
Smart Notifications
Automated alerts for new defects, status changes, contractor responses, and approaching deadlines. Never miss an important update.
Mobile-Friendly
Report defects on-site from your phone. Take photos, add descriptions, and submit — even in the middle of a property inspection.
Secure & Private
Your property data is protected with enterprise-grade security. Role-based access ensures people only see what they need to.
Flexible Billing
Start free with our Solo plan. Scale up to Growth or Scale plans as your portfolio grows. Add extra properties and users as needed.
See Defectly in action
Book a personalised demo and see how Defectly can transform the way you manage property defects.