Track, manage, and resolve property defects with confidence
Defectly gives property owners, landlords, tenants, builders, and contractors one clear place to log defects, coordinate repairs, and keep everyone in the loop - from first report to final resolution.
Built for property professionals across the UK and Ireland
One defect. One thread. Everyone aligned.
Watch a defect move through Defectly - the card alongside updates as each step scrolls into view.
Report the defect
Log the defect in seconds: photos, location, and severity captured in a structured report. No vague texts, no lost emails. The defect gets a unique reference, a timestamp, and a home.
Assign and coordinate
Review the report, request quotes from rated local contractors, and approve the best one. Scheduling, quotes, and messages all live on the defect - not in five different inboxes.
Resolve and verify
The contractor completes the work and uploads after photos. You verify the fix, everyone is notified automatically, and a complete time-stamped record remains - from first report to final sign-off.
Built for everyone in the property chain
One defect involves an owner, an occupier, a manager, and a trade. Defectly gives each of them the same clear picture.
New-build buyers
Work through your new-build defects during the liability period with photo evidence.
For new-build buyersTenants and renters
Report repairs properly and see the status of every defect you raise.
For tenantsEstate and letting agents
Triage tenant reports, coordinate trades, and keep landlords informed.
For agentsBuilders and developers
Manage defects, handover, and aftercare across entire developments.
For buildersProperty developers
Plot-by-plot defect visibility and a structured customer-care workflow.
For developersContractors
Receive clear briefs with photos, quote, and build a verified reputation.
For contractorsEverything you need to manage property defects
From a single rental to a portfolio of hundreds, Defectly keeps defect reporting, tracking, and resolution organised and transparent.
Log defects clearly
Report defects with photos, descriptions, and categories. Every defect gets a unique reference number and full audit trail.
Full visibility
See the status of every defect at a glance. No more chasing emails or wondering what happened to that repair request.
Find and assign contractors
Search contractors by trade, location, and rating. Assign work directly or request competitive quotes, all from the defect.
Keep everyone updated
Comments, status changes, and notifications keep all parties informed. No more communication black holes.
Evidence and documentation
Attach photos at every stage. Before, during, and after: build a clear visual record of each defect and its resolution.
Rate and review
Review contractors after work is completed. Build a trusted network of reliable trades for future work.
Stop losing track of property defects
The same leaking tap. Two very different weeks.
Scattered across chats, calls, and memory
Reports arrive everywhere. Photos live in someone's phone. Nobody knows whose turn it is.
- No clear record of what was reported or when
- Evidence scattered across phones and inboxes
- Hours spent chasing contractors for updates
- Disputes over what was agreed or completed
- Repairs fall through the cracks
One timeline, from report to resolution
Every action stamped, every person notified, every photo attached - automatically.
- One time-stamped record per defect, with a unique reference
- Photos, quotes, and messages attached where they belong
- Automated notifications keep everyone informed, zero chasing
- Transparent history prevents disputes
- Nothing gets forgotten: every defect is tracked to resolution
Rated trades, ready to quote
Search our directory of verified contractors by trade, location, and rating. View accreditations, read reviews from real property managers, and assign work directly from any defect.
Ready to take control of property defects?
Your first property is free and there is no card to enter. Create your account and log your first defect today.