Track, manage, and resolve property defects with confidence
Defectly gives property owners, landlords, tenants, builders, and contractors one clear place to log defects, coordinate repairs, and keep everyone in the loop — from first report to final resolution.
Free to start. No credit card required.
Trusted by property professionals across the UK and Ireland
Everything you need to manage property defects
From a single rental to a portfolio of hundreds — Defectly keeps defect reporting, tracking, and resolution organised and transparent.
Log Defects Clearly
Report defects with photos, descriptions, and categories. Every issue gets a unique reference number and full audit trail.
Full Visibility
See the status of every defect at a glance. No more chasing emails or wondering what happened to that repair request.
Find & Assign Contractors
Search contractors by trade, location, and rating. Assign work directly or request competitive quotes — all from the defect.
Keep Everyone Updated
Comments, status changes, and notifications keep all parties informed. No more communication black holes.
Evidence & Documentation
Attach photos at every stage. Before, during, and after — build a clear visual record of each defect and its resolution.
Rate & Review
Review contractors after work is completed. Build a trusted network of reliable trades for future work.
Three steps to better defect management
Getting started with Defectly takes minutes, not days.
Report the defect
Log the issue with a clear description, photos, and category. Defectly creates a unique reference and starts tracking immediately.
Assign and coordinate
Find the right contractor, assign the work or request quotes, and keep everyone updated through built-in messaging and notifications.
Resolve and verify
The contractor completes the work, submits evidence, and you verify the fix. Leave a review to help others find reliable trades.
Stop losing track of property issues
Without Defectly
- Defects reported via email, text, WhatsApp — scattered everywhere
- No clear record of what was reported or when
- Hours spent chasing contractors for updates
- No photographic evidence or audit trail
- Disputes over what was agreed or completed
- Repairs fall through the cracks
With Defectly
- Every defect logged in one place with a unique reference
- Full timeline of reports, updates, and resolutions
- Automated notifications keep everyone informed
- Photos attached at every stage for clear documentation
- Transparent history prevents disputes
- Nothing gets forgotten — every issue is tracked to resolution
Built for property professionals
Trusted by people who manage properties
"Defectly completely changed how we handle snagging on new builds. Every defect is tracked, every contractor held accountable. We cannot imagine going back to spreadsheets."
"As a landlord with multiple properties, I used to dread maintenance calls. Now tenants report directly into Defectly, I assign a contractor, and everyone stays updated. Simple."
"The contractor directory is brilliant. I can find rated trades in my area, see their reviews, and assign them directly. No more gambling on unknown contractors."
Find trusted contractors in seconds
Search our directory of verified contractors by trade, location, and rating. View accreditations, read reviews from real property managers, and assign work directly from any defect.
- Search by trade, location, and customer ratings
- Verified accreditations and qualifications
- Reviews from real property managers
- Assign work or request quotes directly