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Get in Touch

Talk to the Defectly team

Whether you want to learn more, request a demo, or have a specific question — we are here to help.

Response time

We typically respond within a few hours during business days.

Common questions before getting in touch

We aim to respond to all enquiries within a few hours during UK business hours. Most messages receive a reply on the same day.
Absolutely. Select "Book a Demo" as your reason for contacting us and we will arrange a personalised walkthrough tailored to your needs.
Phone support is available for Growth and Scale plan customers. For general enquiries, please use the contact form and we will get back to you promptly.
You can claim your contractor profile by visiting our Get Started page. If someone has already invited you to a defect, check your email for an assignment notification.